February 20, 2012

Dad, What Do You Do at Work?

The Art of Positioning

Confusion

This post was inspired by the recent Wsj description of the same name. Of policy it's a demand we are constantly asked. In fact it is a deceptively leading demand that extracts some pretty weak answers. Ask a panel of Ceos at a seminar to vocalize what their business does and its often not pretty.






As the description brings out so well, Ingersoll-Rand Plc is a world leader in creating and sustaining safe, comfortable and sufficient environments ie it makes locks and air conditioning equipment! Obviously the bigger you are the more difficult it is to find that laconic phrase that defines you. Or how about Dxp Enterprises describing itself as a leading products and aid seller focused on adding value and total cost savings solutions to Mro and Oem customers in virtually every manufactures since 1908. Dxp distributes, pumps, tools, nuts, bolts and protection supplies.

Clarity

Let's compare these identity definitions with some beyond doubt fast growing private companies, all of these companies are growing at 50% to 1000% per year -

  • 37 signals - development collaboration sufficient and enjoyable for population every day. Frustration-free web-based apps for collaboration, sharing information, and development decisions (formed in gift form 2002, estimated 2010 Sales m)
  • Carbonite - Unlimited Online Backup. One flat price. (formed 2005, estimated 2010 sales m)
  • Smart balance is committed to providing excellent tasting heart healthier alternatives in every class it enters by avoiding trans fats naturally, balancing fats or reducing saturated fats, total fat and cholesterol. (acquired by gift management 2007, estimated 2010 sales 0m pointing at Billion 2014
  • HubSpot offers inbound marketing software that helps businesses get found on the internet by the right prospects and convert more of them into leads and customers. (formed 2006, estimated 2010 sales m)
  • Luke & company formed in 2004 and has grown exponentially to come to be one of the largest providers of condition care for the U.S. Military. (estimated 2010 sales 0m)
  • Coyote Logistics, Llc is a third-party logistics firm which leverages ownership communication technology tools to originate truckload, intermodal, Ltl, ocean, and air based solutions that meet the operational demands of today's exciting furnish chains.(this piece is private but key: The business specializes in fleet backhaul, which utilizes client's trucks to vehicle loads on return trips reducing the amount of trucks transporting half or empty loads, to cut emissions and extensive carbon footprint) (formed 2006, estimated 2010 sales 0m)
  • Service-now.com develops, implements and supports a suite of on-demand It aid management solutions offered via the Internet and modern software as a aid (SaaS). (formed 2004 estimated sales 2010 m)

All these companies have a niche and are developing additional niches around their core expertise. They are becoming global leaders, dominating a sliver of a much larger market. They have figured out what they are beyond doubt good at, focused on a compelling story around a niche, validated that the shop beyond doubt needs it and violently executed with great skill. These private companies are the poster children for many entrepreneurs but they don't need to be the exception. So many private and public companies conclude for a safe, mediocre positioning, a safe story trending towards a commodity business instead of dominating a special space.

Consequences

This vision thing, the extensive compelling story, the unique shop you aim to define and dominate is priority #1. Here are a few examples of why good and bad definitions leads to and bad consequences:

  • Gkn - (a Uk billion corporation) - made a decision in the 70s to focus on ownership products based on unique technology globally not on a Uk based steel commodity business. They acquired Uni-Cardan a German niche manufacturer of propshafts and key supplier to Volkswagen and set the stage for three decades of growth.
  • Laidlaw, the largest school-bus operator in North America bought heavily into the ambulance business in the 1990s. Ambulances are not vehicle businesses they are healing businesses. Big mistake.
  • Ge announced in April last year that the condition Sector was a new focus for them and then a few days later announced a Jv with Intel. The focus: independent living at home and independent/assisted living communities around the world.
  • E-Bay selling Skype, Sara Lee focusing on food, Thermo Fisher Scientific focusing on scientific instruments have all helped bring purpose and direction to these large groups.
  • Simplifying down your activities to focus on your special space brings excellent success to all aspects of your business:
  • Seo campaigns come to be easier as you know the key quest terms to use to bring capability leads to your door
  • Thought leadership papers and all collateral is able to zero in on targeted themes directly linked to your expertise, pulling prospects towards you.
  • Being clear on what you do so well, allows you to think outsourcing your non core. You don't need to own all but you do need to operate it
  • Product innovation becomes so much more focused on myopic slithers of shop needs.
  • Recruitment attracts believers from day 1.
  • You stop measuring irrelevant detail. You are able to define big ugly strategic milestones worth hitting and more detailed Key operation Indicators for your managers to achieve.
  • In a world where all starts to come to be "Social" and "Connected" then identity, who you are, becomes unreasonably important.

Summary

Clarifying and simplifying your vision and therefore who you are as a business is more leading than ever. But this will still lead to declines if you just stick to your core. You need to stay flexible and focused on your shop and continue to evolve.

To transform visions into considerable businesses you must remember that the vision needs to be compelling to survive the journey.

Transforming Visions into considerable Businesses

Remarkable or Invisible

Your business is whether considerable or invisible. Your choice.

Dad, What Do You Do at Work?

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